Privacy Policy

Manisha Infotech is a computer sales and services business located at:

We provide services including computer hardware maintenance, AMC contracts, networking solutions, CCTV and security system installation, and software services.

When you interact with us — online or in person — we may collect:

• ✓Personal Identification: Your name, phone number, email address.
• ✓Device Information: Device type, make/model, serial number (for service records).
• ✓Service Details: Issues reported, job descriptions, technician notes.
• ✓Location Data: Your address if you request an on-site visit.
• ✓Communication Records: Messages sent via WhatsApp, phone, or our website enquiry form.
• ✓Payment Records: Billing amounts, payment status (we do not store card details directly).

We use the information we collect to:

• Process and manage your service requests and tickets.
• Contact you regarding service updates and appointments.
• Issue invoices and manage billing records.
• Send AMC renewal reminders and important service alerts.
• Improve our services based on customer feedback.
• Comply with applicable legal and tax obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Technicians: Our service staff are given access to your service details to carry out the job.
• Payment Processors: We use trusted payment gateways (such as Razorpay) to process payments securely.
• Legal Compliance: If required by law or government authority, we may disclose information as mandated.

We retain your personal data and service records for a period of 3 years from the date of your last service interaction, or as required by applicable Indian tax and business law. After this period, data is securely deleted or anonymised.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our systems use encrypted communication where possible, and access to customer data is restricted to authorised personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Under applicable Indian data protection laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for future communications.

To exercise any of these rights, contact us at manishainfo@gmail.com.

Our website may use standard browser cookies and analytics tools to understand how visitors interact with our site. This data is collected anonymously and is not linked to your personal identity. You may disable cookies in your browser settings at any time.

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Last Updated" date at the top of this page. Continued use of our services after such changes constitutes acceptance of the updated policy.

For any privacy-related questions, concerns, or requests, please reach out to us: